This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. The 8 Best Places to Buy Contacts Online: A 20/20 Guide, Is Eyeconic Legit? kestrel Productivity Boost or Pain in the Butt: Are Computer Glasses Worth Wearing? If we did not ask for proof of purchase or ask questions then how are we to determine the best course of action for a customer that is relevant to their individual situation? Quay Sunglasses typically range from $65 to $75, although there are a few limited editions priced at $125. Not exactly. It is important to pay attention to the size you order, as that will largely affect how comfortable the sunglasses are and how good they look, but overall, so long as you know what youre looking for, Quay Australia Sunglasses seem to have decent quality and a charming style. Some people complain that their Quay shades have a strong plastic smell, too. There was an error signing up for restock notifications. The only way I got an answer was by commenting on an Instagram post, and I had my refund processed within 2 days. Just bought three pairs of glasses, They arrived in three days. Learn about the brand reputation, the products they offer, and more here.

Received the item quickly and it was as described. QuayRx offers some of Quays most popular looks as prescription frames. ordered on the 2 April was sent tracking the following day it was invalid. We ship orders Monday - Friday excluding holidays. Then they will tell you to pick it up from the depot completely out of the way during work hours, and if you want it redirected you can't make tha Called me fraudulent when in fact this company is the problem. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. It is unlikely to get a refund or replacement, because they would pass the buck to you even if your glasses arrived damaged. Check our shipping page if you need more shipping info. New with tags! We now offer FREE label-free returns with InPost Lockers (available 24/7), FREE Doddle Returns to all UK customers as well as a FREE UK Collect+ returns service via over 5,900 local stores nationwide. They sent the following email, then cancelled the order and started sending spam emails ever since. Jesslyn Gegg. Like seriously didn't spend 89.99NZD to only break within weeks. jQuery(".tblinch").removeClass("tblhide"); Users can print out the return slip and shipping label online. If you look hard enough, you can often find Quay sunglasses on even higher sales at other retailers! I am sorry to hear about your issue so could you please provide me with your order number so I can take a further look for you? QuayRx purchases also come with a 1-year manufacturers warranty. LET ME KNOW IF IT COMES BACK IN STOCK. NO EXCEPTIONS- Sale items are marked ending in .99 (ie. Its now May 2 and I have no glasses nor will they respond to my emails. There are also other factors to consider. Beckett Simonon Review: Best Hand-Crafted Footwear? Before we get into it, what should you look for in a pair of sunglasses? Returns are eligible within 10 days of receiving your order. For a flat $95, you can get a pair of Quay frames outfitted with prescription lenses all you need is a valid prescription. Reviewer comments vary depending on the product. } Brilliant and so helpful. Been buying my multifocals here for years. People who would like to use an alternative to Quay Australia have several options, including: The American Academy of Ophthalmology (AAO) recommends that all young adults in their 20s and 30s have an eye test every 5-10 years. Ordering is way easy.

The company website states it will ship in-stock items within 24 hours of ordering. How do I get this fixed? I made a purchase but it was canceled and they accused me of using an unauthorized fraudulent promo code for my purchase. I love my new glasses! On each product page, they share all of the specs on the glasses (bridge width, arm length, frame width, and lens height) in addition to where exactly the glasses fall on the spectrum of small, medium, and oversized. I kept messaging on Instagram and then I got an email response. Eye health information for adults under 40. If you happen to live in or be passing through Cali, Nevada, Texas, or Florida, you can shop in-person at one of their retail stores, as well. The website allows shoppers to filter their options based on price as well, so its easy to find an option that best fits your budget. 16 Best Loungewear Brands for Show-Stopping Comfort. But the brands exclusive focus on blue light filtering glasses. Quay choose to use a cheap courier and then put all the risk and effort on their customers. People should make an appointment for an eye test if they notice any changes to their vision.

Two pairs sunglasses and blue light glasses.The quality is very good, Im always buying D&G, now I wanted something more affordable for beach days. They offer polarized and nonpolarized options for men and women, and a handful of shade and blue light blocker options for kids 5 and up too. All sale items and earrings are final sale. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Do you actually have a customer service team? Seller assumes all responsibility for this listing. Although one pair I got didnt look good with my face, thats true of all styles that look like that, so that doesnt reflect the brand themselves. However, 74% of Trustpilot reviewers rate the brand as bad, with negative reviews reporting poor customer service, incorrect orders, and damaged products. So. In every way better than all the rest! However, the negative reviews on Trustpilot and BBB ding Quay for slow shipping, unresponsive customer service, and in some cases a disappointing product that didnt live up to their quality expectations. (2019). Today I've found out by the carrier that they've given me the wrong tracking number so PBT are unable to locate it. Read the hundreds of other reviews from customers in similar positions. Thanks for signing up! Postcode restrictions apply), Next Working day (if ordered before 10PM Sun - Fri / 9PM Sat). If you want to return a pair of Quay Sunglasses, their official return policy states that you can get a full refund if the merchandise is returned within 30 days. For example, there are usually a lot of styles available for 50% or more off at Nordstrom Rack. Measure from the top of the inside leg at the crotch down to the ankle bone. Shocking ordered a pair of men's polarised glasses in April this year was told from an email customer service it was dispatched after 3 days but I didn't receive the order until mid June. Also, using the term 'fradulent' in a mass email to people that used a code isn't good marketing and lacks tact in my view. These ones fit better than most so if you have an overly large head like me, these will be good for you.. Good feedback from seller! You can also find glasses for around $40 within their sale section. People must have an eye test to determine the type of prescription lens that they need. MANGO Clothing Reviews: Clothing for the Fashion Forward? Curious if buying prescription eyewear from DIFF Eyewear is worth it? Arrived within a week. Learn more here. Purchased a pair with a code provided by QUAY. All orders (subject to our returns policy) can be returned up to 28 days after the date of purchase. t request it has to be done through the sender. The store then gets reimbursed by us as the store is our customer. All information presented is purely research-based. src = "https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js" You have to track it down yourself, you have to call the courier yourself (if you can find the phone number - it's not on their website). Your jewels should be the last thing you put on when getting ready. For QuayRx orders, youll need to make sure you have a valid prescription from an optometrist, and your glasses should be on your face about 2 weeks after Quay is able to validate your prescription. Will definitely be giving them more business. The promo code was created and provided by QUAY AUSTRALIA. Your order has been cancelled and refunded. The company accepts FSA or HAS dollars for prescription purchases, provided the benefits card has an affiliation to a major credit card provider. Adults aged 40 should have a baseline eye test close to turning 40, or sooner if they have symptoms of sight loss or a family history of vision loss or eye problems. You can also often find them on super sale at ASOS. Such a shameful act.

I've asked for a refund and I have to be the one that keeps an eye on tracking to let Quay know. To add insult to injury Quay Australia refuses to provide a refund for the purchase. Returns can only be refunded in the form of the original payment or store credit to put towards a future order. However, they can have the lenses replaced by their optometrist if they wish. Ordered new glasses case. This online store boasts stylish Rx and nonprescription glasses, sunglasses, and contacts. We avoid using tertiary references. FREE U.S. When they arrived I was blown away how good they are. The brand fares better on Amazon, with 81% of customers rating Quay Australia as 5 stars. // ]]>. I placed and order over a month ago. Ocular and systemic melatonin and the influence of light exposure. function showcm() { It offers a standard $5 shipping charge of 5-7 business days, with the option of express delivery at $20. Treat your sunnies with respect :)Store your sunnies in thissleek, tri-fold, hard case to give your sunglasses some extra protection and keep them in perfect shape.

Cute and protective? They also offer nonprescription readers with blue light filtering. Allen and Linda Hammond founded Quay Australia in 2004. No problem - except that they're claiming and I quote "A fraudulent code has been used." QUAY AUSTRALIA Black Embossed Tri Fold Sunglasses Case. I've been waiting over a month for an answer regarding my order - Order #QA-367457. Dont worry Returns are still quick, easy and free. You may receive a next day delivery dispatch email as late as 12:30am on the day your delivery is expected. The company states that replacements are available within 12 months of purchase in case of manufacturing defects. For prescription lenses, customers will need a valid, unexpired prescription from an optometrist, which they can upload during the order process. Measure across the fullest part of the bust and across the shoulder blades. Very bad service. Straight-edged top and slightly rounded, the High Key style is a take on aviator glasses with a large metal frame and flat lenses. Exactly as described thank you very much.

If you'd like to get the additional items you've selected to qualify for this offer. Ive since sent numerous emails and am told over and over again to just keep waiting. 2004-2022 Healthline Media UK Ltd, Brighton, UK, a Red Ventures Company. The company does not accept contact lens prescriptions. Keep your Quays on point with this extra protective (and easily storable) folding hard case and maintain that new sunny swagger. The company will refund purchases within 30 days if the product is returned in the original case and with the original tags. Similar to what some others mentioned, I'm now receiving emails I don't want. Questions are asked to determine the best action to offer in resolving an issue. A VR app claims to help, New technology may help detect lung cancer earlier at the cellular level, Vitamin B6 may reduce anxiety symptoms, study shows, The 8 best places to buy glasses online: Options, how to order, and more, EyeBuyDirect: Reviews, services, and more, prescription and non-prescription sunglasses, difficulty reading small print or reading words at a distance, changes to vision, such as blurring, lack of focus, or black dots, red, swollen, dry, watery, itchy, or painful eyes. If you purchased directly through us, then we assist you. A useful feature, considering the huge variety of sunglasses the company offers. Positive reviews often mention product quality and style, while negative reviews frequently concern customer service and delivery issues. Wow - not sure where they get off randomly abusing me like that but darned if I'm ever dealing with them again. I added an item to my cart to see if a promotional code would work. Luckily, weve tried them for you keep reading for our ultimate Quay sunglasses reviews! Users can preview any set of frames available on the website by clicking the Try it on virtually button on the product page. Final sale items are not eligible for refund, but customers can get a store credit if they return sale items. Any medical information published on this website is not intended as a substitute for informed medical advice and you should not take any action before consulting with a healthcare professional. Adore Me vs Savage Fenty: Which Lingerie is Supreme? You'll now no longer receive a delivery note in your parcel. Items must be in original condition, with original packaging and must show no signs of wear or damage.The Obcessory has the right to refuse any return. Quay sunglasses come in a wide variety of makes and styles, catering to both men and women and striving to find the perfect pair of sunglasses to fit the individuals tastes. They allow you to enter a parcel locker into delivery address but the cheap dodgey courier they use refuse to deliver to a parcel locker. Beachsissi Reviews: Is Their Swimwear Worth It? *raises hand*.

Further details in the disclaimer. Thats exactly what happened to mines and they want a receipt showing proof like come on man its Quay alright just fix the problem instead of asking too many questions. It replaced all the shopping photos on the site with a photo of our lovely mugs sporting the glasses (and a video on each individual product page to check your angles). Ordered a pair of sunnies for my wife under a Quay promotion. We link primary sources including studies, scientific references, and statistics within each article and also list them in the resources section at the bottom of our articles. See a certified medical professional for diagnosis. Always perfect. Gift cards cannot be refunded. On top of that, the courier won't tell you that they haven't made the delivery and that your parcel is just sitting at a depot. Recently I bought some item from them and used a coupon code from a publicly available website. Quay Australia Sunglasses Case Limited Edition White Faux Snakeskin Zipper. Refresh your browser window to try again. A few days later I find an email accusing me of being fraudulent and terminating my order. wish me luck, let's see if I get a response. A fraudulent code has been used. function showinch() { Rhone Vs Vuori: Heres Which Activewear To Buy. All rights reserved. Blenders Eyewear offer sunglasses, snow goggles, and prescription glasses. The website even features a program where online shoppers can have their picture taken and decide which style of sunglasses they want to purchase based on the shape of their face. Disgusting and dishonest business practice!!!!! Quay Australia is an Australian sunglasses brand that also sells somee jewelry and other accessories. Customers should check with their insurance administrators if they have any questions regarding coverage. The website makes it easy to search for the products you want and features reviews of each individual make and style along with tips to make sure you find the proper fit. Our content does not constitute a medical consultation. Will Felix Gray Glasses Really Cure Your Blue Light Blues? I have two pairs of sunnies from Quay (one of which I received in a FabFitFun box) and I have had a lovely experience.

They also accept Flexible Spending Account (FSA) and Health Spending Account (HSA) funds for prescription eyeglass purchases. Very happy and would order again. The great thing is that their $95 price tag for QuayRx includes frames and prescription lenses, which is a steal. Was kept informed of the delivery. Count us in! Customers who have bifocal or multifocal prescriptions will only be able to buy single-vision lenses from Quay Australia. SportRx are an eyewear brand that offer glasses, sunglasses, and goggles for people with an active lifestyle. If you Buy It Now, you'll only be purchasing this item.

My order says it's been scanned out of Auckland (where the delivery address is) and gone to Wellington (whole different city). The company also offers a virtual try-on service, allowing customers to preview how frames will look on their faces by using their devices camera. Make your selections on their website, complete the checkout process, and voila your new shades should be at your door in about a week. Quay sunglasses is one of the top sunglasses brands out there, but if youve never tried them, you might be hesitant to spend $40+ on a pair. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Theyre an out-of-network provider, so you might be able to get a reimbursement from your insurance company if they offer out-of-network benefits. Please try again. //
Boyd, K. (2020). Youll also want to make sure that the sunglasses have a wraparound style and tinted glass to protect your eyes from overexposure. Ltd. All Rights Reserved. Quay Australia is an out-of-network provider, which means people can only claim reimbursement from their insurance if they have an out-of-network benefit included in their insurance. Quay also sells jewelry and accessories, like glasses cases, lanyards, headbands, scrunchies, and face masks. Customers can filter glasses by sex, frame shape, fit type, frame color, and lens type, opting for polarized sunglass lenses if they wish. We did a deep dive into all the deets on DIFF check out our full review. Super nice. The first thing you want to be sure of is whether theyre designed with 100% UV protection (unless youre looking for sunglasses just for the style element). They've been no help saying I need to wait 14 days, giving me the same tracking number but all say something different. The item you've selected was not added to your cart. Although blue light is also in the suns rays, excessive amounts of blue light from screens (especially at night) can interfere with your sleep cycle and your bodys natural melatonin production. The reviews are mostly positive and there are plenty of options to choose from regardless of what style youre looking for. jQuery(".tblinch").addClass("tblhide"); Some of the classic looks they offer include aviator, square, round, shield, and cat-eye. For prescriptions that do not have pupillary distance (PD), which is the distance between the centers of the pupils, there is a video explaining how to take this measurement. Don't buy their glasses it is a to torture to oneself. I received a response on twitter, requesting my order number and then radio silence.again.

The company deducts a $5 shipping fee from their refund and pays the balance within 14 business days or longer during peak season. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. You'll be the first to know if this comes back!

If you buy through links on this page, we may earn a small commission. Hardwire sunglasses feature a classics square shape along with blue light lenses designed to help with light vision correction and screen protection. Cancelled after they figured it that they made a mistake. BTW: the try-on tool works with the prescription and blue-light-blocking glasses, too! The arm on my glasses broke. Sunglasses are a dire accessory, whether youre headed to the lake in the summer or taking a tropical vacation in the dead of winter.
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